Internode Inc. (“Internode”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (www.internode.ai) and our services (collectively, the “Service”). By using our Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

Information You Provide to Us

• Registration Information: When you sign up for Internode, you provide your email address and may connect your email account to our platform.
• Meeting Transcripts: You may upload meeting transcripts or related content for analysis.
• Third-party Integrations: When connecting third-party tools (e.g., Slack, Google Calendar), you may grant us access to additional information depending on the permissions you approve.

Information We Collect Automatically

• Usage Data:
  We collect data about how you use our platform (e.g., pages visited, features used).
• Email Metadata and Content (with permission):
  When you connect your email, we ingest events (e.g., threads, senders, participants, timestamps).

2. How We Use Your Information

We use your information to:

• Provide and improve the Service
• Analyze meeting data to surface insights (e.g., participants, action points)
• Deliver contextual recommendations based on your connected tools
• Respond to your inquiries and provide support
• Ensure platform integrity and performance

We do not use your data to train public AI models or sell it to third parties.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data only in the following cases:

• With your consent:
  When explicitly approved by you (e.g., when integrating third-party services).
• With service providers:
  We may share limited data with trusted vendors who help us operate our infrastructure (e.g., cloud hosting).
• Legal obligations:
  If required by law or subpoena, we may disclose information to authorities.
• Protection of rights:
  To protect the safety, rights, or property of Internode, our users, or others.

4. Third-Party Tools

If you connect third-party tools (e.g., Google, Microsoft, Slack), you are also bound by their respective privacy policies and terms. We recommend reviewing those before granting access.

Internode is not responsible for how third-party tools handle your data. ‍

4A. Use of Google Workspace APIs

Internode’s use of information received from Google APIs will adhere to the Google API Services User Data Policy including the Limited Use requirements.

Internode does not use any raw or derived user data from Google Workspace APIs (such as Gmail, Calendar) or from the Google Photos APIs to train, improve, or develop generalized AI or machine learning models. All such data is used solely to provide features directly requested by the user and visible within the user interface.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may delete your account or request deletion of your data at any time by contacting us at contact@internode.ai

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no internet-based service can guarantee complete security. You use the Service at your own risk.

We use industry-standard encryption (such as TLS) to protect data in transit and at rest. Security procedures, including access controls and regular audits, are in place to safeguard the confidentiality and integrity of user data. Only authorized personnel have access to sensitive information, and all access is logged and monitored.

7. International Data Transfers

If you are accessing the Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our servers are located.

8. Your Rights

Depending on your location, you may have certain rights under data protection laws, including:

• The right to access, update, or delete your personal data
• The right to object to certain processing
• The right to withdraw consent at any time
• The right to lodge a complaint with a supervisory authority

To exercise your rights, contact us at contact@internode.ai.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. When we do, we will update the "Effective Date" at the top of the page. Continued use of the Service after such updates constitutes your acceptance of the revised policy.

10. Use of Google Workspace APIs and Limited Use Compliance

Internode’s use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements as described in the Google Workspace API User Data and Developer Policy.

Internode does not use any raw, aggregated, or derived user data obtained through Google Workspace APIs (such as Gmail, Calendar, Drive, Meet, or Chat) to create, train, or improve generalized machine learning or AI models. All use of such data is limited strictly to providing the user-facing features explicitly requested and visible to the user.

We do not transfer or sell this data to third parties, and we do not allow human access to it except in very limited cases as described in the policy (e.g., security investigations or explicit user support). Users may revoke access to their Google data at any time via their Google Account settings.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Internode Inc. contact@internode.ai

Gust Delaware, Inc., 16192 Coastal Highway, Lewes, Delaware 19958